Privacy Policy

This privacy statement is an integral part of the Terms of Business of Vukoje Logistika jdoo and refers to the privacy of personal data collected and used on the website www.ricekakis.com and to the conditions and ways in which we disclose them. First of all, we keep your data and you always have access, the possibility to change or completely delete it.

We collect, process and store data in order to ensure that your experience of using the site is the most pleasant, and data security is at the highest level. We did this by using the most modern encryption methods and by choosing partners with experience and reputation behind them.

For the purpose of complete transparency and maximum security when using our pages, we ask customers to read this statement carefully. If you agree with the statement, the electronic confirmation implies that you have understood our Terms of Business and give us your consent to collect, process and share data in accordance with this statement and legal provisions.

The privacy statement of the company Vukoje Logistika jdoo can be changed at any time by publishing it on the website www.ricekakis.com, and the changes come into force as soon as they are published on the website. For the same reason, we ask customers to periodically check the page for potential changes to the Terms and Conditions, as they will not be explicitly notified of changes.

By registering on www.ricekakis.com, we ask you for some information. We use the data we request from you through registration in order to provide the best possible service and for the purposes of market research and the resolution of complaints and disputes.

Cookies

In order to ensure quality use of our site, we use various modern technologies and tools. One of these tools and technologies is cookies and Google Analytics. Cookies represent a set of information that is stored on a personal computer at the time of browsing the website. The purpose of cookies is to store information about some of your settings and behavior on the Internet. In addition to simple information, cookies can also store a large amount of personal information, such as name and email address, but you must give your consent for it to be stored. If you have not enabled the same, cookies will not be able to access files and data. Although the actions of storing and sending cookies are not visible to you, it is possible to delete them through the Internet browser settings or to set the automatic acceptance or rejection of cookies. There are two types of cookies: temporary and permanent cookies. Temporary cookies are stored on the computer and are automatically deleted after closing the web browser. Permanent cookies remain stored in your web browser even after closing, but they usually have an expiration date. Most often, information is stored that would facilitate access to registered users, which results in the possibility that the user is remembered, that is, that he does not have to log in again every time.

In order to provide a better service and understand user needs, we use the Google Analytics tool to monitor user interactions. Although Google records a large amount of information such as geographic and demographic indicators, your data is protected and there is no way to personally identify the user. Data about users' IP addresses exists, but it is protected, and Google does not share information about IP addresses.

Embedded content from other websites

Articles on this site may contain embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited another website.

These websites may collect information about you, use cookies, embed additional third-party tracking, and track your interaction with that embedded content, including tracking your interaction with that embedded content if you have an account and are logged in to that website.

Who we share your information with

Vukoje Logistika jdoo will share the customer's personal data according to needs, that is, when the situation requires it. Situations in which this is necessary are:

1. Goods distribution services with which Vukoje Logistika jdoo has a contractual relationship and the conditions for personal data protection are met within the legal framework.

2. Billing service via credit and debit cards on the e-commerce of the company Vukoje Logistika jdoo. In the case of sharing information during card payments, the card payment service provider is obliged to store data in accordance with legal frameworks, and to store them in accordance with the PCI DSS certificate in order to meet the highest level of data protection, storage and processing.

In accordance with the distribution services, partners with whom Vukoje Logistika jdoo has a contractual relationship have the right to ask the customer to inspect his identity card at the time of delivery. In the event that the customer does not have an identity card or other appropriate identification document, and it is not possible to confirm the identity of the person, the delivery person has the right to refuse delivery of the shipment.

How long we keep your data

If you leave a comment or review, the comment or review and its metadata are retained indefinitely. This is so we can automatically recognize and approve any subsequent comments instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Site administrators can also view and edit this information.

What rights do you have over your data

By giving consent and subscribing to our newsletter list, you give us permission to contact you for marketing and informational purposes, which may include sending SMS, e-mail, letters or phone calls. We will make sure that the information we send is in accordance with your interests and generally useful information for you as our loyal user. In case you do not want us to contact you anymore with the newsletter, it is enough to unsubscribe by pressing the "Unsubscribe" link.

It is important to know that at any time, in whole or in part, free of charge and without any explanation, you can withdraw your consent to the processing of your personal data and marketing activities aimed at you.

In the event of a violation of data privacy or violation of the integrity of data within our database or that of one of our contracted partners, we will notify the competent authorities and all relevant persons within 72 hours of the violation.